Help Center
Browse FAQs, Shipping & Returns, Privacy Policies, and Terms & Conditions from one central place.
Most Popular Questions
Can I message the seller before buying something?
Yes. Use the Contact Seller button on any product page.
How do I request a return?
Open your order, select the item, and choose Replace or Refund. Submit your request and our team will follow up.
How can I message the seller about my order?
Go to My Orders page, open the order, and click Contact Seller.
How do I fix problems with my account?
Submit your issue through the Contact Us form and our team will assist you.
How can I sell on Riwaya?
Apply through our Sell with Riwaya form. Once approved, you can set up your shop and start adding products.
How do I add or manage products?
Use the Vendor Panel to add products or update pricing, stock, shipping, and descriptions.
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